Von Fine Home Furniture | Policies and Procedures

Policies and Procedures

How long does delivery of my furniture set take?
Do I have to assemble this furniture set?
Where are you located?
Do you match competitor pricing?
Is this a good quality set?
Does a Mattress and Box Springs come with my Bedroom Set?
Does this bed come in California King?
What are the dimensions of a King, Cal. King, Queen, Full and Twin size bed?
Do you offer White Glove Delivery Service?
Do you recommend the Furniture Protection Plan?

How long does delivery of my furniture set take? top

Delivery varies from 1 to 6 weeks. Some furniture sets take longer than others depending on your location and the availibility of the set. Some sofa sets are made to order and can take closer to six weeks, but the average overall time frame is about 10 business days. Once your set is purchased we stay in close communication with you in regards to the delivery status. You are welcome to contact us any time with your set of interest and location and we will gladly assist you with time frame needs.

Do I have to assemble this furniture set? top

Bedroom case pieces arrive fully assembled. Beds come in several boxes and will need to be fastened together. Mirror brackets will need to be secured to the mirror and dresser. Screws are included and generally a single screw driver will do.

Most legs or table bases need to be secured to the table top. Some dining room chairs come assembled and some need to be fastened together. Screws and tools provided.

Sofas are assembled unless noted.

Most Entertainment Centers come assembled.

Most vanity sinks come assembled.

We welcome you to inquire about your specific set and its assembly requirements.

Where are you located? top

Our warehouse is located at 17515 Matany Road, Bldg 4, Justin, Texas, 76247. We are just north of Dallas and Fort Worth, Texas. Our warehouse does not offer a showroom and is not open to the public for browsing.

Our furniture-stocked warehouses are in the Dallas / Fort Worth area and scattered throughout the United States, including California, New Jersey, Georgia, Alabama, Chicago, Florida, and various other locations. The distribution warehouses are not open to the public.

Do you match competitor pricing? top

Sometimes. We try to have the very best prices, as well as, offering free shipping and no sales tax. If you find a better price for the same exact item, from a reputable online furniture store, we will be glad to entertain any offer. We want to earn your business and will do our best.

Is this a good quality set? top

Our furniture sets are quality sets! We can proudly boast that you get more than you pay for at Von Furniture. With prices hundreds below retail and FREE shipping, you can't go wrong. Be a savvy buyer!

Does a Mattress and Box Springs come with my Bedroom Set? top

No. Mattress Sets are sold seperately. A "Complete Bed" includes the Headboard, Footboard, Wooden Side Rails and Slats. No additional bed framing is needed.

Does this bed come in California King? top

Please check availibility on California King size beds. Some beds are available in Cal. King, and most of the time they are a special order and can take a few extra weeks to arrive. Cal. King upgrades are typically the same price as a regular king size bed upgrade.

What are the dimensions of a King, Cal. King, Queen, Full and Twin size bed? top

Actual bed frames can differ depending on side posts or curves on a sleigh headboard and footboard, but here is an approximation give or take a few inches:

Twin Beds are 44" Wide and 84" Long

Full Beds are 59" Wide and 84" Long

Queen Beds are 65" Wide and 90" Long

King Beds are 83" Wide and 90" Long

Cal. King Beds are 77" Wide and 94" Long

If an exact size is not listed in the product ad contact us by phone or e-mail and we'll get it for you. We are glad to help!

Do you offer White Glove Delivery Service? top

Yes, when available. Please contact us and we will check your area for available delivery areas offering White Glove Delivery Services. Additional costs may apply.

Do you recommend the Furniture Protection Plan? top

Yes! Montage Furniture Services offers a great service plan for our customers. Read more about their plan here.